Intake Coordinator
📍 Edison, NJ
🕒 Monday - Friday, 8:30 AM - 5:00 PM
About Grace Healthcare Services
Founded in 2005, Grace Healthcare Services is committed to transforming the hospice experience through excellence, compassion, and service. We believe caring for the terminally ill is a sacred privilege and are proud to serve patients and families across New Jersey. We focus on elevating the standard of hospice care while honoring each patient with dignity and grace.
Position Summary
The Intake Coordinator plays a critical role in the referral and admission process. This individual is the first point of contact for new referrals and is responsible for ensuring smooth communication between referral sources, families, and the clinical team. The role requires exceptional organizational, clerical, and interpersonal skills to support operational excellence in a fast-paced environment.
Key Responsibilities
Serve as a professional and compassionate first point of contact for patients, families, and referral sources
Accurately process and document all new referrals
Notify Community Representatives promptly upon receipt of a referral
Alert the Clinical Director or designee regarding upcoming admissions
Provide timely updates to referral sources throughout the intake process
Track and follow up on key documentation, including:
Skilled care status and discharge dates
Receipt and completion of consents
Initial Plans of Care, Physician Certifications, Revocations, and other admission documents
Maintain a high level of accuracy and efficiency in administrative tasks
Support cross-functional teams with timely communication and coordination
Qualifications
High school diploma or equivalent required
Minimum of 3 years of relevant administrative or intake experience, preferably in a healthcare or hospice setting
Strong communication and organizational skills
Proficient in Microsoft Word, Excel, and PowerPoint
Professional phone etiquette and strong typing skills
Ability to manage multiple tasks simultaneously and handle sensitive information with discretion
Why Join Grace?
At Grace, we understand that our team is at the heart of our mission. We offer a supportive, mission-driven environment where your work truly makes a difference in the lives of others.
